How can we help?
We typically reply within 24 hours on weekdays.
Contact
Email support
support@flightq.app
Discord community
Chat with other players and the FlightQ team
Rate FlightQ
Leave a review on the App Store
Common questions
How do I play the daily puzzle?+
Each day a new mystery flight is revealed. Use clues like duration, aircraft type, airline, and route to identify the departure and destination airports. You have five guesses across three difficulty levels — Easy, Medium, and Hard. Past puzzles are available in the Archive.
What does Premium unlock?+
Ad-free play, unlimited practice puzzles, advanced statistics, early access to new puzzle variants, and Premium-only content. Subscribe via the Premium tab inside the app on iOS, or at flightq.app/pricing on the web.
How do I cancel my subscription?+
On iOS: open Settings → tap your Apple ID → Subscriptions → FlightQ → Cancel. On the web: open Profile → Manage Subscription. Cancellation takes effect at the end of the current billing period — you keep Premium access until then.
My streak / stats look wrong+
Make sure you're signed in to the same account on every device. Stats sync to your account when signed in but stay device-local for guests. If something still looks off, email support@flightq.app with your account email and we'll investigate.
How do I reset my password?+
Go to flightq.app/forgot-password and enter your email. We'll send a reset link within a few minutes. Check spam if you don't see it.
How do I delete my account?+
Open Profile → Settings → Delete Account. This permanently removes your profile, game history, streaks, trips, and saved preferences. Web subscriptions are canceled and verified before deletion. Active Apple or Google Play subscriptions must be canceled in that store first; if billing cannot be verified, your account stays accessible so you can retry.
Privacy and data+
Read our privacy policy for full details on what data we collect and how we use it.
FlightQ is made by a small team. Be kind, we read every email.